GoHighLevel Conversations: A Complete Guide

Rebecca M

GoHighLevel Conversations

One tool that helps agency owners keep track of all their messages in one place is GoHighLevel Conversations. You don’t have to use multiple apps; this platform has everything you need to talk to clients or potential customers. It helps you remember your chats and stay organized, saving you time and work.

Good conversation is critical in today’s busy world of the Internet. It’s essential how you talk to people, whether you run a small business, lead a group, or want to connect with them. This is where GoHighLevelConversations comes in handy.

In this blog post, we will discuss what GoHighLevel Conversations can do for you. Prepare to discover how to make the most of its features and observe how it can improve your business. Take advantage of the chance. Let’s start making your talks better right now.

What Are GoHighLevel Conversations?

GoHighLevel Conversations is a useful app that lets people store all of their posts in one place. This speeds up work and makes it easy to talk to each other. Users can quickly respond to SMS and email messages on the Conversations dashboard, making it easy to stay in touch with clients and potential clients. With this method, there is only one place to keep track of all your messages, so you don’t have to use multiple apps. It’s simple to find everything because it’s well put together.

Users can reply to messages and have the option to archive or delete chats to keep their dashboard tidy and easy to handle. Adding tags to chats helps organize them, making it easier to decide which ones to follow up on or group similar contacts together. Users can easily add chats to their work processes, ensuring potential customers are helped and moved along in the sales process using automation. The Conversations dashboard allows users to create new opportunities and schedule appointments without leaving the chat.

Also, every chat shows essential details like phone numbers, email addresses, and tags, so users have all the information they need readily available. This feature helps people communicate better and makes it easier to keep track of leads and clients in a tidy and effective way.

How to Use GoHighLevel Conversations

Unread vs. Read: Managing Conversations

The message from a lead will show up under the “Unread” tab until you either mark it as “read” or send a response via SMS or email. With this function, you won’t miss any critical leads because it makes it easy to keep track of new conversations. If you want an automated option, GoHighLevel can help you make this process easier by adding it to your workflows. To make messages automatically marked as read, go to the process you want to change, click the “+” button to add a trigger, choose “Edit Conversation,” and then select “Mark as Read” from the second drop-down. Remember to click “Save Action” to finish making changes.

Filtering Conversations for Better Organization

With its conversation sorting tool, GoHighLevel makes it even easier to keep track of interactions. This lets users sort and filter messages based on how recently they were sent or by manually setting a state. You can, for example, sort messages by when they were sent and whether they were sent by email or hand. To use this function, go to your settings, find the “Labs” section, and turn on the conversation sorting option. This helps you stay on top of your inbox by letting you view chats in the best order once they’re turned on.

Bulk Actions for Enhanced Efficiency

For companies that deal with many messages, GoHighLevel has a tool called “bulk actions” that lets users simultaneously change up to 100 talks. Using this tool to handle a lot of messages at once can save you a lot of time. You can mark chats as read, unread, starred, or deleted with bulk actions. To change these things, check the boxes following the talks you want to change and pick the bulk action you wish to use. With this tool, you don’t have to do much to keep your email organized.

Key Features of GoHighLevel Conversations and How They Benefit Your Business

GoHighLevel Conversations has robust tools that make it easy for businesses to talk to people in various ways. They can easily talk to customers. One great thing about it is the unified inbox, where all your texts from SMS, email, Facebook Messenger, Google My Business, and other apps are stored. This helps businesses keep track of customer messages, making it easier to answer quickly and making customers happy.

It can send and receive SMS and letters, another essential feature. This makes it easy for businesses to talk to customers and possible customers promptly and personally. Follow-ups can be scheduled so companies can stay in touch with customers without doing everything by hand. 

The CRM system on the platform is robust and helps companies to keep track of their ties with customers. They can follow up with customers personally because it keeps track of all conversations and lets them make thorough notes. This helps keep users and turn people who might buy something into actual buyers.

GoHighLevel Conversations has tools that help automate tasks, saving a lot of time on work you do repeatedly. With AI chatbots and automated processes, businesses can automatically reply to common questions or design workflows that help guide potential customers through the sales process. This makes the work go smoother and provides a steady experience for customers, allowing them to feel more connected and loyal over time.

How GoHighLevel Conversations Can Boost Your Sales and Customer Retention

GoHighLevel Conversations improves communication and customer engagement, increasing sales and retention. GoHighLevel Conversations integrates SMS, email, Facebook Messenger, and more to let organizations manage all conversations from one inbox. 

This saves time and guarantees every lead or client query is noticed, which can help close sales and build long-term partnerships. Businesses may connect prospects at the correct time with individualized communications using automated follow-ups and simple templates, speeding up the sales process.

Another benefit of GoHighLevel Conversations is that it may segment audiences and measure customer behaviour. This feature lets businesses offer personalized messages based on consumer interests, interactions, and purchases. 

Companies may boost engagement and lead conversion by providing personalized and relevant content. The platform’s real-time notification system lets sales teams reply quickly to requests, strengthening client connections and providing excellent service.

GoHighLevel Conversations also helps retain customers. CRM lets firms track consumer interactions and preferences, making loyalty programs and personalized incentives easier. Automating follow-ups, appointments, and reminders keeps clients engaged, lowering attrition. Businesses may develop trust and loyalty for long-term success by communicating with customers regularly and meaningfully. GoHighLevel Conversations optimizes communication tactics to boost sales and client retention.

Conclusion: GoHighLevel Conversations 

GoHighLevel Conversations is a valuable tool that combines all communication methods, like text messages, emails, and social media, into one inbox. This helps businesses easily handle interactions with clients and leads. 

The platform makes communication more accessible and better for customers by using tools like automated follow-ups, AI chatbots, audience grouping, and doing tasks in large amounts. This means less manual work for users and improved interaction with customers. 

GoHighLevel Conversations helps businesses connect better with customers by giving quick, personal replies and making it easy to use in their work. This allows them to get more leads, increase sales, and build stronger customer relationships.

FAQs-GoHighLevel Conversations

Are GoHighLevel Conversations Essential?

GoHighLevel Conversations is a key feature available on all subscription options. To test this feature, sign up for a 30-day free trial.

How to Use GoHighLevel Conversations?

GoHighLevel Conversations shows all messages. The tool allows account owners to sort and reply via SMS or email. Users can mark replies as read and add them to workflows after replying.