Yes, With Go High-Level Call Recording, you can easily record your phone calls and safely store them for later use. Just go to the settings in your Account to turn on this feature. It doesn’t turn on by itself. If you use LC-Phone or Twilio, Go High-Level Call Recording works well with both services.
Also, if you want extra unique features, you can check out call recording software made by other companies. Remember essential details again – easily save your conversations with the Go High-Level Call Recording feature from GoHighLevel today.
Table of Contents
GoHighLevel Call Recording Feature Overview
Absolutely! With Go High-Level Call Recording, you can document and save your outbound calls using the platform’s call recording feature. This function helps you record your essential interactions easily.
You have only limited control over it. You can enable this feature for each sub-account separately, customizing it according to your requirements. Whether you are using LC-Phone or Twilio conversations, you can access call recordings.
And here’s the best part: Go High-Level Call Recording is not only for a few users. This feature is available to all GoHighLevel plan subscribers and is, therefore, important for everyone to benefit from.
To begin with, what is the purpose of call recording?
1. Training: Imagine replaying client calls when training new team members. It is like having a reserve of valuable training material at your fingertips, making the learning process smoother and more productive.
2. Quality Assurance: Managers can log in and monitor calls to ensure they align with your brand’s standards and goals. This will allow you to maintain consistency, and your clients will always have the opportunity to be impressed with your business.
3. Liability and Protection: Recording calls gives both parties an extra layer of security. By having a well-documented record of your conversations, you can ensure you are covered against misunderstandings or false claims. This preventive measure protects your interests and ensures that your dealings are open.
For this reason, no matter your training need, quality maintenance, or legal protection, the call recording feature in Go High-Level Call Recording has got you covered. It is a simple but powerful tool that brings prosperity to your operations and provides you peace of mind.
How To Set Up GoHighLevel Call Recording
GoHighLevel makes it simple to set up call tracking. If you already use an LC-Phone or Twilio, this will save your life.
1. Head to Your GoHighLevel Dashboard: Sign in to your GoHighLevel account and locate your dashboard.
2. Choose the Sub-Account: In the top left corner of the screen, click on the sub-account for which you want to activate call recording. Remember that you will perform this step for each sub-account separately.
3. Click on “Contacts” in the left-hand menu. After that, click the picture of a gear and select “Phone Numbers. Scroll down to the phone number you want to use to set the recording and tap on the edit icon.
4. Activate Call Recording: Check the box that says “Call Recording. Write an announcement script if you want something played before each call.
5. Save Your Changes: When you’ve made your choices, click the green “Update” button to save your settings.
That’s it! Now, your calls will be automatically logged. Easy.
What To Do If GoHighLevel Call Isn’t Recording
Hey there!
Is enabling the recording feature not working even after you’ve done that? Don’t be afraid; we can fix it together.
Go to your dashboard and select Settings from the list. Search for Twilio on the left side of this screen. Check the checkbox that says “Automatically Create Sub-Accounts.” That’s crucial!
Are you in Australia?
The physical address needs to be verified for each sub-account. First, do that so that the calls will be recorded later.
SID your Account might not be pulled automatically.
You cannot use the master Account SID for all sub-accounts. Every new sub-account should have its Account SID.
Have you finished everything and still need to learn? Don’t worry! We’ve got your back. Send us an email at support@gohighlevel. Come, and we’ll take care of everything.
Happy recording!
What To Do If GoHighLevel Call Isn’t Loading
Hey there! If you’re having trouble loading your calls, it might be because of how Twilio handles encryption. But don’t be afraid; we have a solution for you.
Warning:
If you’re using an LC-Phone and haven’t connected it to Twilio yet, these steps won’t work. You’ll need to contact the platform for specialized help.
Here’s what you can do to turn off the encryption:
1. Head to your Twilio dashboard and click the Account tab.
2. Then, look for the sub-accounts option.
3. If you have multiple sub-accounts and need clarification on the Account SID, go back to GoHighLevel. The Account SID is in the Twilio section of your settings. Just copy it for reference.
4. go back to Twilio, go to HighLevel Agency settings, and choose Twilio.
5. Paste that Account SID you copied earlier.
6. Next, pick the sub-account you want to manage for call recording.
7. On the dashboard, click on Messaging in the left menu.
8. Then, hit Settings and go to General.
9. Look for the option “Disable” under “Enforce HTTP Auth on Media URLs” and check the box.
10. Remember to save your changes at the bottom of the page.
And voila! You should be ready to get your calls back up and running smoothly.
Conclusion: Go High-Level Call Recording
In summary, the Go High-Level Call Recording feature provides an easy way to save and keep track of meaningful conversations. Everyone can use it, whether they use an LC-Phone or Twilio. More than just writing things down, it’s a valuable tool for teaching, checking quality, and legal safety.
With settings you control and lots of help, if something goes wrong, GoHighLevel is committed to making a platform that’s easy to use and works well. Use Go High-Level Call Recording features today to quickly write down your phone calls and improve communication.
FAQs
Can We Use Call Recording With LC-Phone And Twilio At The Same Time?
High Levels call recording function is compatible with LC-Phone and Twilio calls.
Is Call Recording A Core Function Available For All GoHighLevel Plans?
Absolutely! All GoHighLevel plan subscribers can access call recording, which will help everyone fully use all the advantages.
Why Do I Need A Call Recording?
Call recording has various benefits, including training, quality assurance, and liability protection. It facilitates the process of recruiting new employees, maintains a standard level of quality, and prevents wrong or misunderstood claims.
How Do I Troubleshoot The GoHighLevel Call Recording If It Doesn’t Work?
If you have issues with call recording, check Twilio settings, confirm sub-accounts are correctly configured, and ensure physical addresses are correct if you’re in Australia. To get more help, please go to support@gohighlevel. com.
What Can I Do If My Calls Are Not Loading?
If the calls are not loading, you should turn off encryption in your Twilio settings using the steps given below. If exceptional support is necessary, ensure the LC-Phone is linked to Twilio.
You may also read!
4 New & Affordable GoHighLevel Snapshots From Extendly
GoHighLevel And Billy Gene AI Tools: All You Need To Know
Form Wise AI For GoHighLevel: All You Need To Know
