In today’s quick-moving digital world, talking to each other is essential. If you have a small business, lead a big team, or want to reach out to your audience, having the right tools can help. With the GoHighLevel Chat Widget, customers can quickly get answers or talk to someone without waiting and getting frustrated.
The GoHighLevel Chat Widget makes things more accessible by providing quick answers to common questions, helping customers with usual problems, or directing them to the right place. This means my customers always feel supported, even when I am not working.
This post will explore what the GoHighLevel chat widget can do and why it is helpful. We’ll look at how it can improve how you talk to customers and your business plan. So, get a coffee, relax, and begin our journey to improve things. I wish I could always help my customers, but it’s impossible.
Table of Contents
Why Use GoHighLevel Chat Widget and Chatbot
Increased Leads and Conversion Rates
Lost leads mean missing revenue and possibilities. A potential consumer will likely go to your competitor if you don’t respond to their call. This is where the Go High Levels chat widget helps. It keeps traffic to your site regardless of your availability. You can react to internet inquiries by SMS with quick, high-level translation. This lets you stay in touch with leads while on the go, reducing missed business.
What if you can’t answer the phone? The GoHighLevel chatbot covers you. Natural language processing lets it analyze conversation tone and content to provide relevant responses. While delivering general information or nurturing leads towards booking, the chatbot keeps potential customers engaged and stops them from leaving. This combination of live chat and automated assistance dramatically improves lead retention and conversion.
Enhanced Customer Engagement
The GoHighLevel chat widget and chatbot provide real-time, interactive customer engagement to boost conversion rates. Customers dread searching through FAQs or waiting on hold for customer assistance. Thus, GoHighLevel offers an instant response mechanism. The chatbot’s fast solutions keep visitors on your site longer, boosting the possibility of a sale.
Additionally, these interactions gather significant client preferences and want data. This information helps you tailor your marketing, products, and services to your audience. This personalizes the customer experience, increasing brand loyalty and conversions.
24/7 Customer Support
Due to resource constraints, small firms need help to provide 24/7 customer service. However, GoHighLevel’s chatbot enables 24/7 service without a global crew. The chatbot reduces consumer irritation outside office hours by answering general questions quickly.
This means your firm can always give consistent client service, vital to consumer happiness. With the GoHighLevel chatbot, you can cut wait times, engage customers, and improve their brand experience whenever they need help.
What Is The GoHighLevel Chat Widget Used For?
The GoHighLevel chat widget is a helpful tool on your website, making it simple for visitors to reach out to you. It helps businesses connect better with customers by letting them answer questions immediately or through messaging apps. You can set up this tool in two main ways, based on what your business needs and how many team members you have.
First, there’s a live chat option where a natural person can answer customer questions immediately. This method works best if you have a customer service team ready to help during business hours so that all questions get answered. Quick replies can significantly boost how happy customers feel, especially those who want immediate help. But this might only work well if your team is small or available sometimes.
The second option is the SMS and WhatsApp chat feature, which allows customers to send their questions via text messages or messaging apps. This lets you or your team reply from anywhere, making it a good option for businesses that are often on the go or can’t keep a live chat running all the time. In the end, it’s essential to choose the way that works best for your business. Think about whether you want to talk to people instantly or prefer the freedom of messaging from anywhere.
Set up the GoHighLevel Chat Widget In 8 Steps
Step 1: Find the Chat Widget in the Sub-Account
Enter the sub-account where you want the chat widget. Your primary business account has a sub-account where you can manage settings for different aspects of your firm. Find the “Sites” tab at the top of the sub-account. A menu with options appears when you click it. Choose the GoHighLevel Chat Widget from that selection. Set up your website chat widget here.
Step 2: Customise Chat Bubble Appearance
Make your conversation bubble look and feel like your brand. Change the chat bubble image to match your business. It could be your company logo or a service graphic. Custom greetings are another fantastic feature. Users receive short personalized greetings when they open chat. A warm welcome can make visitors feel at ease and encourage them to contact you. Spending work matching the widget’s design and tone to your brand makes it more professional and appealing.
Step 3: SMS or Live Chat?
After setting up the conversation bubble, choose a chat system. Here are two main options: Chat via SMS or live. SMS chat on the widget implies the message will continue as a text message conversation on the phone. However, live chat lets users chat live on your website. Each has advantages, so choose the one that best serves your customers. SMS may be preferable for ongoing conversations after visitors leave the site, whereas live chat is best for rapid customer service.
Step 4: Configure Widget Window
After selecting a chat type, customize the widget window settings. These parameters control the chat widget’s appearance. Choose what information you require from users before they chat. You could request their name, email, or phone number. This is crucial for customer follow-up. Include instructions about what happens once people enter their information. Add your brand colors, website URL, and business name to match your website style in the chat box. Last, the message should be customized to allow people to view it after entering their contact info. Your thanks or confirmation of what happens next can make users feel valued.
Step 5: Save and Get Chat Widget Code
Remember to save your settings after making them. Find the save button at the bottom-right of the page. After saving, get the widget code. Use this code to add the chat widget to your website. Click “Get Code” to see a box with a code you can copy. WordPress installation instructions are available at a specific URL.
6: Copy and Paste the Code to Your Website
After copying the code:
- Paste it on your website.
- Open your website editor to do this.
- Find a location in your website’s body or footer that enables custom code.
- Insert widget code there.
This guarantees the GoHighLevel Chat Widget appears on all site pages. Check your website provider’s custom code help guide for where to add it.
Step 7: Add GoHighLevel Website Widget
GoHighLevel websites simplify the procedure. Launch the GoHighLevel website editor. After entering, find the “Code” element in the list of website elements. Drag and drop this “Code” element anywhere on the page to place the chat widget. This makes it easy to put the widget where visitors will see it.
Step 8: Launch Code Editor and Finish Setup
Click the “Code” element on your GoHighLevel website to open its editing tool. This utility accepts widget code. Open the editing tool and select Open Code Editor. A black screen will appear; paste the widget code you copied previously. Put the code in and hit Save. Save both the code and the webpage to apply modifications. When you visit your website, the chat widget will appear in the bottom-right corner for users to interact with.
Following these simple steps, you’ll have a fully functional chat widget on your website customized to your brand and ready to boost user interaction.
Conclusion: GoHighLevel Chat Widget
In short, the GoHighLevel chat widget is a helpful tool that improves how businesses talk to their customers. It provides live chat and automated chatbot support so that companies can stay in touch with their audience all day and night. It can be used to chat instantly or send messages through SMS and WhatsApp, which helps avoid missed chances and makes customers happier.
The GoHighLevel Chat Widget can be changed to match your brand, giving it a professional look and automatically answering common questions. This helps turn potential customers into actual customers and builds stronger relationships with them. It’s an excellent option for businesses that want to improve their interaction and results.
FAQs- GoHighLevel Chat Widget
Let Me Know How Many Chat Widgets I Get in GoHighLevel.
In GoHighLevel Chat Widget, the number of chat buttons you can use is based on your sub-accounts. You can only use one chat button per sub-account right now.
Is It Possible To Charge My Clients To Use The Conversational AI Chatbot?
Yes, you can charge your clients to use the conversational AI robot, but you must pay $497 monthly for the Pro plan.
Can The GoHighLevel Chatbot Speak More Than One Language?
The GoHighLevel robot can only speak English right now, which is a shame. We’ll change this article if that is changed.
